QUESTIONS? ANSWERS.

WE HOPE THAT YOU’LL FIND ALL THE ANSWERS YOU ARE LOOKING FOR ON THIS PAGE. IF NOT, YOU CAN ALWAYS SEND US AN EMAIL USING OUR CONTACT FORM. LOOKING FORWARD TO HEARING FROM YOU.

THE PRODUCT

WHEN SHOULD I EAT SMOWL?

Thanks to its super convenient pouch, SMOWL is your perfect all-day companion: it can go wherever life takes you. Nutritious and delicious, SMOWL is perfect for all your daily adventures: for the outdoors, at the gym, for breakfast, at the office, while skiing… Where will SMOWL take you?

WHAT IS A SUPERFOOD?

Excellent question! The very famous Oxford dictionary describes it as “A nutrient-rich food considered to be especially beneficial for health and well-being”. In other words, it is a super healthy ingredient and there is a long list of them. We picked ours for their nutritional benefits and great taste: Coconut water, Inca berry, Linseed, Chia, Quinoa, Blackcurrant, Wholegrain oats …

WHY IS SMOWL SOLD IN A POUCH?

We were looking for a super practical solution that would help us protect the nutritional value of our ingredients while being portable enough to follow you everywhere. Our pouch ticked all the boxes!

WHAT IS THE BEST BEFORE DATE FOR A SMOWL?

Our gentle pasteurization process and air-tight pouch pack mean that you don’t need to refrigerate your favourite SMOWL before opening. The best before date is printed on the back on each pouch. Once open, SMOWL should be kept in the fridge and eaten within 24h.

WHAT TEXTURE CAN I EXPECT WHEN TRYING MY FIRST SMOWL?

SMOWL is a delicious blend of coconut milk, coconut water and fruit puree. We then toss in wholegrain oats, grains, and seeds to create a unique texture that is both smooth and crunchy. Like a super-porridge!

DO I NEED TO REFRIGERATE SMOWL?

Nope, no need to keep SMOWL refrigerated before opening because our process and air-tight pouch pack allows us to gently pasteurize it right after filling. If you prefer it cool, you can always keep some in the fridge! But remember once open, SMOWL should be kept in the fridge and eaten within 24h.

HOW LONG CAN I KEEP MY SMOWL ONCE OPEN?

Once open, SMOWL should be kept in the fridge and consumed within 24h.

WHERE IS SMOWL MADE?

Our quality and allergen-free standards were so high that we only found one supplier that could meet all our requirements. All our SMOWL products are made in a certified organic, allergen-free plant in France.

SMOWL? DOES IT MEAN ANYTHING?

SMOWL is a big name for a small pouch. Its small size allows you to carry it everywhere life takes you. Beyond that, the legend says that it is a mash-up of Smoothie-Bowl, the delicious superfood mix. Others say that it is more a mix of Small and Bowl. Who doesn’t like a bit of mystery…?

HOW DO YOU PRONOUNCE SMOWL?

SMOWL /smoʊl/: Rhymes with bowl, simple as that :). Now you know it all.

NUTRITION RELATED QUESTIONS

ARE ALL THE SMOWL RECIPES ORGANIC?

They sure are! All our ingredients and finished products are certified organic twice – by Ecocert for Europe and by bio.inspecta for Switzerland – so that we can guarantee the best organic standards. All our products are certified organic by Ecocert (FR-BIO-01) and by bio-inspecta (CH-BIO-006).

IS SMOWL VEGAN?

Yes, it is. We do not use any animal-based products. For example, we use coconut water and coconut milk so we are dairy-free and lactose-free.

IS SMOWL LACTOSE-FREE?

Yes, it is. We do not use any animal-based products. For example, we use coconut water and coconut milk so we are dairy-free and lactose-free.

IS SMOWL GLUTEN-FREE?

Absolutely! SMOWL is 100% Gluten-free. Despite the many challenges to get there we were determined to keep SMOWL gluten free. In fact, it took us many months to find a producer of certified gluten-free, organic wholegrain oats (more difficult than it sounds) so we could offer you a true gluten-free SMOWL.

DOES SMOWL CONTAIN ANY ALLERGENS?

No, SMOWL does not contain any allergens. This was critical to us. That’s also why we decided to partner with a nut-free manufacturing site.

DOES SMOWL USE GMO INGREDIENTS?

Never! SMOWL is 100% organic and natural and does not contain any genetically modified stuff.

WHAT IS THE NUTRITIONAL PROFILE OF SMOWL?

SMOWL is a snack that we designed to be well balanced, healthy, nutritious and delicious. We carefully selected all the ingredients that go into our recipes. Each SMOWL is 100% natural, a source of fibre and protein and does not contain any refined sugar. You will find the ingredient lists on each product page as well as the nutrition facts.

ORDERING, BUYING AND SELLING

WHERE CAN I BUY SMOWL?

Our network is growing slowly. If you cannot find a retailer near your home and you convince one to list us, we will send you a special gift! You can also order SMOWL from the comfort of your couch through our on-line store.

CAN I BUY SMOWL ONLINE?

Yes of course, you are able to order SMOWL from the comfort of your couch through our on-line store.

WHAT IS THE DELIVERY TIME FOR ONLINE ORDERS?

Most orders are dispatched on Tuesdays and Wednesdays. In Switzerland, delivery takes 2-3 days. For international deliveries, we will send you a tracking number so you can follow your favourite SMOWL on its journey to your home.

WHERE DO YOU SHIP?

For now, we only deliver to Switzerland. But we will soon ship to France and Germany too! If you are in a different country, please send us an email through our online contact from and we will see what we can do.

I LOVE SMOWL. HOW CAN I HELP?

Great! Thank you so much for your support and love. Please use the contact form to get in touch and we will get back to you ASAP to talk about opportunities to be a SMOWL ambassador.

I WOULD LIKE TO HAVE SMOWL IN MY STORE. HOW DO I DO THAT?

Great news and thank you! Please get in touch using our online contact form and we will get back to you in no time.

CONTACT

HOW TO GET IN TOUCH WITH SMOWL?

We can’t wait to get to know you. Please use our contact form and we will do our best to get back to you within 24h.